Procurement details: License Subscriptions Manager (LSM) to Salesforce configuration services

1. Context and requirements

Terms and acronyms

Summary of work

Please see Invitation to tender documentation for the full statement of requirements. Please note, whilst Jisc have tried to match the criteria listed in the ITT as closely as possible to the parameters of the Digital Outcomes platform, there remain some discrepancies. Please use the ITT document set as the definitive instruction.

Where the supplied staff will work

No specific location (for example they can work remotely)

Who the organisation using the products or services is

Why the work is being done

Please see tender documentation for full requirements

The business problem

Please see tender documentation for full requirements

The people who will use the product or service

User type

Please see tender documentation for full requirements

Definition

Please see tender documentation for full requirements

Any pre-market engagement done

Work done so far

Which phase the project is in

Discovery

Existing team

Please see the Invitation to tender documentation.

Address where the work will be done

Please see tender documentation for full requirements

Working arrangements

Please see tender documentation for full requirements

Security and vetting requirements

No security clearance needed

Latest start date

10 December 2024

Expected contract length

Contract length

1 years 0 months 0 days

Optional extension

Special terms and conditions

special term or condition

Please see tender documentation for full requirements

Budget

Indicative maximum

The contract value is not specified by the buyer

Indicative minimum

The contract value is not specified by the buyer

Further information

Contracted out service or supply of resource?

Contracted out service: the off-payroll rules do not apply

2. Assessment criteria

How many suppliers to evaluate

3

Technical Competence

70%

Cultural fit

10%

Social values

0%

Price

20%

Technical competence

Essential skills and experience

1%

Nice-to-have skills and experience

0%

Technical questions

99%

Essential skills and experience

Description

Implementation

Weighting

100%

Nice-to-have skills and experience

Description

Weighting

Technical questions

Question

Technical

Weighting

100%

Cultural fit questions

Question

Culural

Weighting

100%

Social value questions

Pricing model

Time and materials

Additional assessment methods

Case study

Question and answer session details

How suppliers will be scored

Level

Does NOT MEET the requirement

Score

0

Description

A response that supplies no answer, evidence or an irrelevant response to the scored question and is judged to NOT MEET the requirement.

Level

LARGELY DOES NOT MEET the requirement.

Score

1

Description

A response that has very little detail, evidence or relevance to the scored question and is judged to LARGELY NOT MEET the requirement.

Level

BARELY MEETS the requirement

Score

2

Description

A response which lacks detail in terms of evidence and relativeness to the scored question that is judged to BARELY MEET the requirement.

Level

PARTIALLY MEETS the requirement.

Score

3

Description

A less detailed response that provides a broad, relevant answer but is missing a number of elements and/or evidence to the scored question that is judged to PARTIALLY MEET the requirement.

Level

ALMOST MEETS the requirement

Score

4

Description

A reasonably detailed response that is missing only limited elements and/or evidence to the scored question that is judged to ALMOST MEET the requirement.

Level

FULLY MEETS the requirement

Score

5

Description

A detailed response that provides a full, direct, evidenced and relevant answer to the scored question that is judged to FULLY MEET the requirement.

3. Timeline

Publication of stage 1

24/09/2024

Clarification period closes

02/10/2024 16:00

Deadline for suppliers to submit their stage 1 responses

08/10/2024 16:00