Procurement details: License Subscriptions Manager (LSM) to Salesforce configuration services
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1. Context and requirements
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Terms and acronyms
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Summary of work
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Please see Invitation to tender documentation for the full statement of requirements. Please note, whilst Jisc have tried to match the criteria listed in the ITT as closely as possible to the parameters of the Digital Outcomes platform, there remain some discrepancies. Please use the ITT document set as the definitive instruction.
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Where the supplied staff will work
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No specific location (for example they can work remotely)
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Who the organisation using the products or services is
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Why the work is being done
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Please see tender documentation for full requirements
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The business problem
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Please see tender documentation for full requirements
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The people who will use the product or service
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User type
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Please see tender documentation for full requirements
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Definition
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Please see tender documentation for full requirements
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Any pre-market engagement done
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Work done so far
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Which phase the project is in
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Discovery
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Existing team
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Please see the Invitation to tender documentation.
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Address where the work will be done
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Please see tender documentation for full requirements
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Working arrangements
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Please see tender documentation for full requirements
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Security and vetting requirements
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No security clearance needed
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Latest start date
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10 December 2024
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Expected contract length
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Contract length
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1 years 0 months 0 days
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Optional extension
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Special terms and conditions
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special term or condition
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Please see tender documentation for full requirements
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Budget
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Indicative maximum
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The contract value is not specified by the buyer
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Indicative minimum
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The contract value is not specified by the buyer
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Further information
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Contracted out service or supply of resource?
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Contracted out service: the off-payroll rules do not apply
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2. Assessment criteria
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How many suppliers to evaluate
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3
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Technical Competence
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70%
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Cultural fit
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10%
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Social values
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0%
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Price
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20%
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Technical competence
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Essential skills and experience
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1%
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Nice-to-have skills and experience
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0%
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Technical questions
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99%
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Essential skills and experience
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Description
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Implementation
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Weighting
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100%
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Nice-to-have skills and experience
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Description
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Weighting
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Technical questions
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Question
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Technical
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Weighting
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100%
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Cultural fit questions
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Question
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Culural
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Weighting
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100%
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Social value questions
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Pricing model
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Time and materials
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Additional assessment methods
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Case study
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Question and answer session details
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How suppliers will be scored
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Level
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Does NOT MEET the requirement
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Score
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0
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Description
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A response that supplies no answer, evidence or an irrelevant response to the scored question and is judged to NOT MEET the requirement.
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Level
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LARGELY DOES NOT MEET the requirement.
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Score
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1
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Description
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A response that has very little detail, evidence or relevance to the scored question and is judged to LARGELY NOT MEET the requirement.
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Level
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BARELY MEETS the requirement
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Score
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2
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Description
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A response which lacks detail in terms of evidence and relativeness to the scored question that is judged to BARELY MEET the requirement.
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Level
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PARTIALLY MEETS the requirement.
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Score
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3
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Description
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A less detailed response that provides a broad, relevant answer but is missing a number of elements and/or evidence to the scored question that is judged to PARTIALLY MEET the requirement.
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Level
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ALMOST MEETS the requirement
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Score
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4
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Description
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A reasonably detailed response that is missing only limited elements and/or evidence to the scored question that is judged to ALMOST MEET the requirement.
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Level
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FULLY MEETS the requirement
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Score
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5
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Description
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A detailed response that provides a full, direct, evidenced and relevant answer to the scored question that is judged to FULLY MEET the requirement.
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3. Timeline
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Publication of stage 1
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24/09/2024
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Clarification period closes
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02/10/2024 16:00
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Deadline for suppliers to submit their stage 1 responses
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08/10/2024 16:00