Digital Outcomes opportunities
View buyer requirements for digital outcomes and user research participants. All published opportunities via Contract Awards Service will be listed here.
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298 results found in All lots
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C1000707 ServiceNow Managed Services and Development Work
GOVERNMENT PROPERTY AGENCY
No specific location (for example they can work remotely)
Value: £0 - £1000000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
The provider will facilitate GPAs ambitious plans to grow the use of ServiceNow and the Platform. To provide: 1. A Managed Service for GPA’s ServiceNow Platform, which includes the following components (BAU): -Incident Management -Request Management -Change Request Management -Enhancements -User Management -Report and Dashboard Management -System Configuration, Clone and General Maintenance Compliance 2. A Development Service to configure larger Projects - outside of the Managed Service; that is outside of Request and Change Management, and normally involves a major change in the System Configuration or is generally outside of the Managed Service contract. GPA have built a pipeline of Projects that will be included in this programme of Development (but not an exhaustive list: -User Interface Upgrade for Customer Service Portal Extending Employee Centre Pro (EC Pro) offerings to include IT requests from Corporate Service and Corporate Systems -Change Management (Front Door) -Risk and Audit Management (IRM) -IT Service Management (ITSM) -Integrations to the GPA’s other core systems and partners to allow for a seamless transfer of information For continuity of Service, one successful bidder will be awarded one contract which will include two elements: 1. ServiceNow managed service (Fixed price for contract duration 18 months) 2. ServiceNow development work (Time and Materials for individual Statement of Works)
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Integrated Risk Management, Vulnerability Response, Development and Implementation
Department For Work and Pensions
No specific location (for example they can work remotely)
Value: up to £1215000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
The Department’s Adaptive Security Programme focus is on improving security controls across Digital Services to reduce the residual risks associated with a Cyber-attack. A decision was taken in January 2022 to select ServiceNow’s Security Operations platform as a core set of controls, Security Incident Response and Integrated Risk Management were initially purchased with a base capability implemented. This was later extended to include Vulnerability Response capability Over a period of 9-12 months, the successful ServiceNow Elite status partner, will: - Provide demonstrable evidence of multiple successful VR, SIR and IRM implementations in large scale, complex organisations - Provide consultancy and hands-on-deployment for the design and configuration of new features, enhancements and fixes to the VR, SIR and IRM modules, including integration with existing security tools and resources including but not limited to Tenable IO, Wiz, Splunk ES, Sentinel, GitLab, XSOAR, Mandiant, MISP, Tanium, Ansible Tower. - Provide consultancy and hands-on-deployment for the design and configuration of enhancements to the IRM, SIR and VR modules and additional workspaces such as; Configuration Compliance, Application VR, Container VR, SBOM, Security Posture Control, Threat Intelligence Security Centre. - Enhance the VR, SIR and IRM modules by providing Subject Matter Expert (SME) ServiceNow Product Implementation Specialists for VR, SIR and IRM. The implementation specialists will configure data and promote code into the Production instance, through the DWP ServiceNow SDLC in line with internal DWP platform governance, including provision of regression pack. - The successful partner will also supply architects, consultants, hands-on-deployment specialists, including their own Project Management, for the design and configuration to ensure the most effective and efficient implementation delivers early value realisation over several outcome-based milestones. (Milestones will be determined in a subsequent Statement of Work) - The successful partner will ensure that Knowledge Transfer, of design, development, or process, is delivered to both internal Security process teams and DWP Place (ServiceNow platform) Product teams. The successful partner will provide relevant training and training materials during the implementation or enhancements.
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HMCTS Renters Reform and Possessions Implementation Project
Ministry Of Justice
No specific location (for example they can work remotely)
Value: £12000000 - £16000000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Open
HMCTS requires a flexible, outcome based Managed Service, meeting outcomes to timescales, budget, and government service standards, delivering digital services to users of the Courts & Tribunals Justice system including design, development, and initial testing of services. This work is specifically envisaged for the Property & Possession Services, which are two jurisdictions within HMCTS, initially but may cover other areas of the HMCTS digital development delivery if applicable. Services are envisaged to include a staged transition into business as usual as projects complete. Currently the Project has a small rainbow design and development teams undertaking pre-discovery with each specialising in their individual area of service.
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PROC 818-2024 CMA Consumer Case Management system
Competition & Markets Authority
London, No specific location (for example they can work remotely)
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
The Competition and Markets Authority (CMA) is inviting suppliers to submit proposals for a solution to meet a business need for a Case Management System (CMS) including: * Consumer Case Management as detailed in this Statement of Requirement. * Other Case Management use cases. Subject to successful delivery it is expected that the solution will evolve and meet other emerging business needs across the CMA. The solution could therefore serve as a wider case management solution for other functions at the CMA. The CMA has a Digital Transformation (DT) programme seeking to make best use of digital tools and data to deliver its work in an efficient and collaborative manner. A key objective of the DT programme is to meet various case management needs across the CMA. This includes developing a digital template to increase the efficiency of teams and departments. There is a plethora of possible use cases for this across the CMA, which has many teams currently benefitting from the use of SharePoint to store documents, but without the advantages conferred by automation and real time reporting. Many departments expend considerable efforts to provide monthly reporting which the rollout of a case management solution would seek to streamline. In October 2023 the CMA launched a procurement to meet two business needs for the Mergers team, one of which included case and data management capabilities. The Consumer requirement (i.e. this procurement exercise) has broader, more complex case management capabilities. The intention is that the solution procured for Consumer could serve as a blueprint for the implementation of a CMS across the CMA, and ultimately deliver on the strategic objective of the Digital Transformation Programme.
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DWP Mobile Services - Mobile Device Management Evaluation
Department For Work and Pensions
North West England
Value: up to £65000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
You will be working as part of an internal multidisciplinary Mobility product team to support the evaluation and procurement of strategic MDM solution for DWP. You will help to extract and document DWP requirements, evaluation criteria, assist with evaluation of potential candidates and make recommendation while working in collaboration with DWP Mobile Services team and leadership. You will bring to team your technical expertise, practical experience and knowledge to produce insights that focuses on improving the user experience, enhance security and provide value for money for the product.
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Department of Health and Social Care - Adult Social Care Data Access Tool, Alpha and Beta.
DEPARTMENT OF HEALTH AND SOCIAL CARE
No specific location (for example they can work remotely)
Value: up to £2300000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
This work will design, develop and deliver a digital tool to improve access to social care data for all those in the sector who need it. This tool will collate existing data from different data sources, to support improved analysis, policy-making and service commissioning. It will facilitate better and more data-driven decisions at national, regional and local levels. This project meets key public commitments as part of the social care reform whitepaper, People at the Heart of Care, the health and social care data strategy, Data Saves Lives, and the adult social care data strategy, Care Data Matters, and is essential to fully unlock the value of other transformational data projects such as new social care client level dataset. From Care Data Matters - to “[improve] social care data sharing and dissemination via a new social care data access solution” by Winter 2024. This is a joint Alpha and Beta. This work will build on the findings from the 2023 Discovery. The first phase of this work will include an Alpha to prototype solutions to test both technical and user requirements that were identified in Discovery. A summary of expected activities for Alpha are outlined below. Validation of Vision: • Conduct feasibility studies to assess the achievability of the tool's vision. • Analyse existing infrastructure, data sources, and technological capabilities. • Engage stakeholders to gather insights and validate the vision's alignment with their needs and expectations. • Document findings to provide evidence of the tool's feasibility and potential impact. Identification of Technical, Data, and User Requirements: • Conduct a comprehensive analysis of technical requirements, including functionalities, integrations, and scalability. • Evaluate available data sources and identify data requirements for the tool's development. • Engage with end-users to understand their preferences, workflows, and usability expectations. • Document technical, data, and user requirements to guide the development process. Roadmap Development: • Collaborate with stakeholders to develop a clear roadmap for the project, encompassing the beta phase and long-term maintenance. • Define milestones, deliverables, and timelines for each phase of development. • Identify key dependencies, risks, and mitigation strategies to ensure smooth project execution. • Incorporate feedback from stakeholders to refine the roadmap and align it with project goals. Delivery of roadmap, including Alpha prototypes, and Alpha MVP and all other activity required for a successful GDS assessment Exploration of Expansion Possibilities: • Assess the potential for safely expanding the tool to enable use by researchers and other stakeholders. • Explore regulatory and compliance requirements for data sharing and access for this cohort of users. • Identify technical solutions and enhancements needed to support expanded functionality. • Engage with relevant stakeholders to gather input and assess the feasibility of expansion. • Develop a plan outlining steps for safely expanding the tool and maximising its impact. The second phase (beta) will only commence following a successful Alpha, including GDS / CDDO service centre assessment. The exact activities involved In the Beta stage of this project will be determine during Alpha. The department intends to continue into the beta phases but reserves the right to halt the project following the alpha phase.
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RM1043.8-1-University of Northumbria at Newcastle Culture Connect Data Observatory
NORTHUMBRIA UNIVERSITY SERVICES LIMITED
No specific location (for example they can work remotely)
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
We are inviting bids to co-develop and pilot a new open access data observatory for culture in the North of Tyne Combined Authority (NoTCA); the biggest geographic devolved area in England from May 2024. The pilot will bring communities, cultural organisations and venues, the devolved authority (as well as its 12 member councils) and national government closer together to better understand the cultural footprint of public users as they move across the cultural offerings of the devolved region. It aims to upskill users to achieve a new awareness and agency of their data and digital footprint through an integrated cross-sector approach to sustainable digital literacy and co-creation within a city region.
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Data Science Services – Project Delivery and User Centred Design Services
Department For Education
Yorkshire and the Humber, West Midlands
Value: up to £10000000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Open
The Data Science team and the Strategic Data Visualisation team in the Department for Education is supporting digital data transformation across the ESFA and the wider DfE. A number of these digital projects are well advanced across the GDS spectrum (Discovery, Alpha, Private Beta, Public Beta, Live and Continuous Improvement). Along with these existing projects there a number of new and yet to be started pieces of work that require Project Delivery and User Centred Design services. We require these specialist capabilities to specifically support a mix of continuous improvement of DfE existing systems, new GDS compliant digital projects, and an efficient and automated data reporting and modelling service.
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The Renfrewshire.gov.uk Delivery Phase
Renfrewshire Council
No specific location (for example they can work remotely)
Value: £0 - £160000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
The Renfrewshire Council is looking for a delivery partner to develop a new Renfrewshire.gov.uk based on Drupal CMS (version 10 or 11) using the LocalGov Drupal distribution as a starting point. More details about Renfrewshire.gov.uk delivery phase: https://thethread.renfrewshire.gov.uk/blog/2024/04/02/invitation-to-tender-for-renfrewshire-gov-uk-delivery-phase/
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RM1043.8-1-Woking Borough Council - Design, implement, and support Woking Borough Council's website using the LocalGov Drupal platform
Woking Borough Council
No specific location (for example they can work remotely)
Value: £120000 - £150000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
Collaboratively design and build online service journeys on a new Woking Borough Council website. Use LocalGov Drupal code, templates, and modules, contributing to WBC’s objective of moving customer-facing services online and exploiting recent advances in AI. Work with the in-house digital team to resolve key journeys for a borough council, including council tax, benefits, and housing. Migrate existing content from our Drupal 7 site and develop new features. Upskill the existing team to continue transformation beyond the lifetime of the contract. Provide maintenance, support, and hosting for 2 years.
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Prototype for building and testing Interoperability with Digital Pound and existing and future Payment Systems
BANK OF ENGLAND
No specific location (for example they can work remotely)
Value: £150000 - £250000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Open
Bank of England requires a generic and extensible prototype to demonstrate how interoperability could work between a potential Digital Pound and existing and future payment networks, whilst protecting user privacy. This will be using an FPS scheme simulation as the first example of an external payments interface.
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Renfrewshire.gov.uk Delivery Phase
Renfrewshire Council
No specific location (for example they can work remotely)
Value: up to £160000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : cancelled
The Renfrewshire Council is looking for a delivery partner to develop a new Renfrewshire.gov.uk based on Drupal CMS (version 10 or 11) using the LocalGov Drupal distribution as a starting point. More details about Renfrewshire.gov.uk delivery phase: https://thethread.renfrewshire.gov.uk/blog/2024/04/02/invitation-to-tender-for-renfrewshire-gov-uk-delivery-phase/
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UKEB website redevelopment project (Discovery Phase)
THE FINANCIAL REPORTING COUNCIL LIMITED
No specific location (for example they can work remotely)
Value: up to £40000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
Discovery phase for redevelopment of the UKEB website (https://www.endorsement-board.uk/). This will involve user research into both site users and CMS users, creating a list of key user groups, personas and user stories. Insight should also be gained from the analysis of GA4 and search console data. Technical discovery should involve a review of the current site, a content audit, proposed migration strategy and draft technical specification for the redeveloped site. At the end Discovery we expect a draft timeline and costs for delivery of the website, from Alpha to launch, plus a proposal for the structure and outcomes of Alpha.
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Learner Data Service – Engineering Resource Capability DfE
Department For Education
No specific location (for example they can work remotely)
Value: up to £20000000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
We require a development partner who will provide the technical Engineering capability for the Learner Data Service data and technical project as part of the DfE’s Data Transformation Portfolio. You will provide expertise and specialism to boost capacity and enhance capability, working alongside our in-house digital and data teams supporting delivery and operational running.
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RM1043.8-1-DEPARTMENT OF HEALTH AND SOCIAL CARE - BETTER HEALTH MOBILE APP DEVELOPMENT
DEPARTMENT OF HEALTH AND SOCIAL CARE
No specific location (for example they can work remotely)
Value: up to £2800000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
We require a supplier to work with us on the next phase of work on NHS Better Health programme and the supporting digital tools and apps. In compliance with GDS Digital Service Standard we are seeking a supplier to support continual improvement and maintenance of the existing portfolio. The supplier will be responsible for the end-to-end user experience and evolution of the design system, delivering improvements to existing features and establishing new ones; user testing and validation of these features; development, QA and ensuring compatability against WCAG 2.2 AA accessibility standards; the maintenance of those services in terms of bug fixing and remaining compliant with app store policies. In addition to the above, there are three core areas of interest: 1. Advancing the product visions and roadmaps so we continue to remain relevant and meet changing business and user needs 2. Maintaining and improving our data and analytics capabilities across the digial portfolio (both app and web) in order to measure the impact of those services on changing and supporting behaviour change, as well providing insights for campaign performance and evaluation 3. Take forward a programme of work to further integrate our services into the wider NHS health ecosystem via NHS login, estabishing personalised features and experiences where a user need can be supported. All proposed solutions should support health inequality priorities, building to meet the need of applicable audiences. For more information please read: https://publichealthmatters.blog.gov.uk/category/priority2/health-inequalities-priority2/
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PE0572 - New Homes Website
Peabody Trust
London
Value: up to £270000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
Peabody New Homes are looking to redevelop their website and require an experienced Umbraco partner agency to undertake the build project which will cover: discovery, design, development and dedicated ongoing hosting and support. Initial requirements are for the redevelopment of the peabodynewhomes.co.uk website onto the latest Umbraco CMS, with future consideration towards adopting an enterprise level solution CMS for future Peabody group websites.
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Workforce Training Survey Platform Discovery NHS England
HEALTH EDUCATION ENGLAND
No specific location (for example they can work remotely)
Value: up to £80000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
Please see summary of work.doc
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RM1043.8-1-Crown Commercial Service Spend Analysis Service Alpha/Beta
Crown Commercial Service
No specific location (for example they can work remotely)
Value: up to £0
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : cancelled
This opportunity has been cancelled, no further information available.
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Teaching Workforce: Software development, security and data architecture
Department For Education
North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East England, South West England, No specific location (for example they can work remotely)
Value: up to £15000000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
DfE require a supplier/consortium with strong software development, security and data architecture capabilities to deliver outcomes across the digital teaching journey. The supplier/consortium should be confident working in multi-disciplinary blended teams with other suppliers and civil servants to build and iterate high-quality services from pre-discovery through to Live.
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PS/23/225 - Provision of End User Compute Packaging Engineering
Driver & Vehicle Licensing Agency
Wales
Value: up to £185000
<span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>
Closed : awaiting outcome
DVLA End User Compute (EUC) require highly skilled resource engineer in order to assist DVLA in client package related incidents and development work utilising SCCM, App-v and Intune. These incidents have caused down time for our operational areas which has had a knock-on effect to the customer. EUC need to look at newer technology as a way of delivering these packaged business apps to the operational end user to ensure better availability and experience. We currently have limited experience of other deployments methods/technology and require external resource to provide support and skills in existing technology and migrations options such as MSI-X. Deployment technology has changed significantly over the last year and EUC are finding it harder to get legacy technology to work with the current methods of deployment that we use on a day to day basis. We now need to bring in expert resource to plan, build and deliver a new approach to modern application deployments.