Procurement details: RM1043.8-1-LEEDS COMMUNITY HEALTHCARE NHS TRUST-PATIENT INFORMATION HUB

1. Context and requirements

Terms and acronyms

Summary of work

Development and delivery of the website, with individual areas for each of our Trust services. Provision of training and equipping us with the tools to self-manage going forward, providing us expert advice and guidance on the best way of delivering our requirements.

Where the supplied staff will work

No specific location (for example they can work remotely)

Who the organisation using the products or services is

Why the work is being done

Most importantly, to provide our patients with that single entry point to all of our services consistently. Front door to get any information they need about our services, including guidance, self-triage, locations, etc. Also to link into other patient specific apps and tools we use, as well as other third party services, as needed.

The business problem

Lack of a consistent digital front-door for patients. Information we have is patchy between services, not consistent, not easy to navigate or accessible. Push to move away from paper to digital first for the majority of patients.

The people who will use the product or service

User type

Trust staff

Definition

Needs to create and update content

User type

Business Intelligence

Definition

Accesses data about website use

User type

Service users

Definition

Needs to access Trust and service information as well be signposted to other Healthcare information providers and solutions

Any pre-market engagement done

Work done so far

Which phase the project is in

Discovery

Existing team

Project delivery team; Clinical and Operational staff; Information Governance; Business Intelligent; IT

Address where the work will be done

White Rose Park, Building 3, Millshaw Park Lane, Leeds, LS11 ODL

Working arrangements

Remotely with the option of occasional face to face

Security and vetting requirements

No security clearance needed

Latest start date

1 August 2024

Expected contract length

Contract length

2 years 0 months 0 days

Optional extension

1 years 0 months 0 days

Special terms and conditions

Budget

Indicative maximum

The contract value is not specified by the buyer

Indicative minimum

The contract value is not specified by the buyer

Further information

Contracted out service or supply of resource?

Contracted out service: the off-payroll rules do not apply

2. Assessment criteria

How many suppliers to evaluate

3

Technical Competence

30%

Cultural fit

10%

Social values

10%

Price

50%

Technical competence

Essential skills and experience

30%

Nice-to-have skills and experience

Technical questions

70%

Essential skills and experience

Description

See Gateway Requirements tab - Pass/fail

Weighting

100%

Nice-to-have skills and experience

Technical questions

Question

See Functional Requirements tab

Weighting

100%

Cultural fit questions

Question

- Work as a team with our organisation and other suppliers - Be transparent and collaborative when making decisions - Have a no-blame culture and encourage people to learn from their mistakes - Share knowledge and experience with other team members - Can work with clients with low technical expertise

Weighting

100%

Social value questions

Pricing model

Fixed price

Additional assessment methods

Presentation

Reference

Interview

Case study

Work history

Question and answer session details

How suppliers will be scored

Level

Not met

Score

0

Description

Does not demonstrate that are able to meet any key parts of the specification

Level

Partially met

Score

1

Description

Fails to demonstrate that are able to meet some of the key parts of the specification.

Level

Met

Score

3

Description

Meets all of the key requirements, no significant concerns about ability to meet this specification.

Level

Exceeded

Score

5

Description

Meets or exceeds key requirements, no concerns about ability to meet specification.

3. Timeline

Publication of stage 1

21/05/2024

Clarification period closes

28/05/2024 16:00

Deadline for suppliers to submit their stage 1 responses

04/06/2024 17:00