Procurement details: RM1043.8-1-LEEDS COMMUNITY HEALTHCARE NHS TRUST-PATIENT INFORMATION HUB
-
1. Context and requirements
-
Terms and acronyms
-
Summary of work
-
Development and delivery of the website, with individual areas for each of our Trust services. Provision of training and equipping us with the tools to self-manage going forward, providing us expert advice and guidance on the best way of delivering our requirements.
-
Where the supplied staff will work
-
No specific location (for example they can work remotely)
-
Who the organisation using the products or services is
-
Why the work is being done
-
Most importantly, to provide our patients with that single entry point to all of our services consistently. Front door to get any information they need about our services, including guidance, self-triage, locations, etc. Also to link into other patient specific apps and tools we use, as well as other third party services, as needed.
-
The business problem
-
Lack of a consistent digital front-door for patients. Information we have is patchy between services, not consistent, not easy to navigate or accessible. Push to move away from paper to digital first for the majority of patients.
-
The people who will use the product or service
-
User type
-
Trust staff
-
Definition
-
Needs to create and update content
-
User type
-
Business Intelligence
-
Definition
-
Accesses data about website use
-
User type
-
Service users
-
Definition
-
Needs to access Trust and service information as well be signposted to other Healthcare information providers and solutions
-
Any pre-market engagement done
-
Work done so far
-
Which phase the project is in
-
Discovery
-
Existing team
-
Project delivery team; Clinical and Operational staff; Information Governance; Business Intelligent; IT
-
Address where the work will be done
-
White Rose Park, Building 3, Millshaw Park Lane, Leeds, LS11 ODL
-
Working arrangements
-
Remotely with the option of occasional face to face
-
Security and vetting requirements
-
No security clearance needed
-
Latest start date
-
1 August 2024
-
Expected contract length
-
Contract length
-
2 years 0 months 0 days
-
Optional extension
-
1 years 0 months 0 days
-
Special terms and conditions
-
Budget
-
Indicative maximum
-
The contract value is not specified by the buyer
-
Indicative minimum
-
The contract value is not specified by the buyer
-
Further information
-
Contracted out service or supply of resource?
-
Contracted out service: the off-payroll rules do not apply
-
2. Assessment criteria
-
How many suppliers to evaluate
-
3
-
Technical Competence
-
30%
-
Cultural fit
-
10%
-
Social values
-
10%
-
Price
-
50%
-
Technical competence
-
Essential skills and experience
-
30%
-
Nice-to-have skills and experience
-
Technical questions
-
70%
-
Essential skills and experience
-
Description
-
See Gateway Requirements tab - Pass/fail
-
Weighting
-
100%
-
Nice-to-have skills and experience
-
Technical questions
-
Question
-
See Functional Requirements tab
-
Weighting
-
100%
-
Cultural fit questions
-
Question
-
- Work as a team with our organisation and other suppliers - Be transparent and collaborative when making decisions - Have a no-blame culture and encourage people to learn from their mistakes - Share knowledge and experience with other team members - Can work with clients with low technical expertise
-
Weighting
-
100%
-
Social value questions
-
Pricing model
-
Fixed price
-
Additional assessment methods
-
Presentation
Reference
Interview
Case study
Work history
-
Question and answer session details
-
How suppliers will be scored
-
Level
-
Not met
-
Score
-
0
-
Description
-
Does not demonstrate that are able to meet any key parts of the specification
-
Level
-
Partially met
-
Score
-
1
-
Description
-
Fails to demonstrate that are able to meet some of the key parts of the specification.
-
Level
-
Met
-
Score
-
3
-
Description
-
Meets all of the key requirements, no significant concerns about ability to meet this specification.
-
Level
-
Exceeded
-
Score
-
5
-
Description
-
Meets or exceeds key requirements, no concerns about ability to meet specification.
-
3. Timeline
-
Publication of stage 1
-
21/05/2024
-
Clarification period closes
-
28/05/2024 16:00
-
Deadline for suppliers to submit their stage 1 responses
-
04/06/2024 17:00