Procurement details: Workforce Training Survey Platform Discovery NHS England
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1. Context and requirements
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Terms and acronyms
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Summary of work
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Please see summary of work.doc
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Where the supplied staff will work
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No specific location (for example they can work remotely)
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Who the organisation using the products or services is
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NHS England
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Why the work is being done
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Please see summary of work.doc
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The business problem
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Please see summary of work.doc
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The people who will use the product or service
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User type
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User 1
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Definition
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Please see summary of work.doc
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Any pre-market engagement done
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Not applicable
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Work done so far
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Please see summary of work.doc
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Which phase the project is in
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Alpha
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Existing team
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Please see summary of work.doc
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Address where the work will be done
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All work will be carried out remotely.
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Working arrangements
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Remotely
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Security and vetting requirements
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No security clearance needed
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Latest start date
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1 June 2024
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Expected contract length
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Contract length
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0 years 3 months 0 days
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Optional extension
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0 years 1 months 0 days
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Special terms and conditions
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special term or condition
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N/A
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Budget
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Indicative maximum
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£80000
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Indicative minimum
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The contract value is not specified by the buyer
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Further information
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The maximum budget for this piece of work £80000 Exclusive of VAT.
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Contracted out service or supply of resource?
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Contracted out service: the off-payroll rules do not apply
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2. Assessment criteria
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How many suppliers to evaluate
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5
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Technical Competence
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55%
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Cultural fit
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5%
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Social values
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10%
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Price
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30%
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Technical competence
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Essential skills and experience
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2%
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Nice-to-have skills and experience
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3%
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Technical questions
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95%
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Essential skills and experience
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Description
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1. At least 3 years of expertise in undertaking discovery work for IT/ digital projects.
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Weighting
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25%
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Description
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2. Experience of discovery work relating to or comparable to collection of user feedback and reporting tools via cloud platforms.
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Weighting
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25%
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Description
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3. Demonstrable track record of sucessful delivery of discovery work within a specified timeframe.
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Weighting
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25%
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Description
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4. Basic knowledge of the healthcare education and training sector.
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Weighting
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25%
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Nice-to-have skills and experience
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Description
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5 Experience of discovery work involving reviewing comparable cloud feedback platforms or innovative user feedback platforms utilising AI technology (nationally and internationally)
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Weighting
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100%
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Technical questions
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Question
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6. Describe an appropriate discovery methodology for the survey platform including a focus on comparator anaylsis.
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Weighting
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20%
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Question
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7. Demontrate how the project plan will fulfil required timelines.
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Weighting
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20%
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Question
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8. Describe how you identify risks and dependencies and outline approaches to managing them.
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Weighting
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20%
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Question
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9. Demonstrate that you can supply staff resource to support the discovery work.
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Weighting
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20%
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Question
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10. Demostrate how you will identify relevant stakeholders.
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Weighting
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20%
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Cultural fit questions
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Question
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11. How do you challenge the status quo to drive the best outcomes for a project?
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Weighting
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25%
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Question
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12. How will you be transparent and collaborative when making decisions?
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Weighting
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25%
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Question
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13. How will you share knowledge and experience with other team members?
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Weighting
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25%
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Question
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14. How will you work with clients with low technical expertise?
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Weighting
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25%
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Social value questions
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Question
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Please outline how you will ensure that carbon reduction in included in the outputs.
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Weighting
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100%
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Pricing model
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Fixed price
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Additional assessment methods
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None
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Question and answer session details
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How suppliers will be scored
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Level
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Not met
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Score
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0
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Description
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The response does not meet any of the requirements or no response has been provided. An unacceptable and / or non-compliant response with serious reservations, demonstrating no understanding of the requirement.
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Level
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Partially met
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Score
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1
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Description
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The response has met some, but not all elements of the requirement, which poses risk that the proposal will not meet the deliverables required. The response does not demonstrate a full understanding of the requirement posing major concerns.
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Level
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Met
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Score
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2
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Description
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The response is acceptable and meets all the basic requirements. However, the response is not sufficiently detailed to minimise risk and / or the proposed approach may require additional support (in addition to that outlined in the Statement of Requirements) from the Contracting Authority to meet its deliverables.
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Level
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Exceeded
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Score
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3
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Description
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The response exceeds requirements, providing detail that minimises risks to delivery. The response is comprehensive and unambiguous, demonstrating a thorough understanding of the requirements and providing details of how the requirement will be met in full without additional support from the Contracting Authority, other than that outlined within the Statement of Requirements.
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3. Timeline
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Publication of stage 1
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11/04/2024
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Clarification period closes
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17/04/2024 16:00
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Deadline for suppliers to submit their stage 1 responses
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25/04/2024 16:00