Procurement details: Workforce Training Survey Platform Discovery NHS England

1. Context and requirements

Terms and acronyms

Summary of work

Please see summary of work.doc

Where the supplied staff will work

No specific location (for example they can work remotely)

Who the organisation using the products or services is

NHS England

Why the work is being done

Please see summary of work.doc

The business problem

Please see summary of work.doc

The people who will use the product or service

User type

User 1

Definition

Please see summary of work.doc

Any pre-market engagement done

Not applicable

Work done so far

Please see summary of work.doc

Which phase the project is in

Alpha

Existing team

Please see summary of work.doc

Address where the work will be done

All work will be carried out remotely.

Working arrangements

Remotely

Security and vetting requirements

No security clearance needed

Latest start date

1 June 2024

Expected contract length

Contract length

0 years 3 months 0 days

Optional extension

0 years 1 months 0 days

Special terms and conditions

special term or condition

N/A

Budget

Indicative maximum

£80000

Indicative minimum

The contract value is not specified by the buyer

Further information

The maximum budget for this piece of work £80000 Exclusive of VAT.

Contracted out service or supply of resource?

Contracted out service: the off-payroll rules do not apply

2. Assessment criteria

How many suppliers to evaluate

5

Technical Competence

55%

Cultural fit

5%

Social values

10%

Price

30%

Technical competence

Essential skills and experience

2%

Nice-to-have skills and experience

3%

Technical questions

95%

Essential skills and experience

Description

1. At least 3 years of expertise in undertaking discovery work for IT/ digital projects.

Weighting

25%

Description

2. Experience of discovery work relating to or comparable to collection of user feedback and reporting tools via cloud platforms.

Weighting

25%

Description

3. Demonstrable track record of sucessful delivery of discovery work within a specified timeframe.

Weighting

25%

Description

4. Basic knowledge of the healthcare education and training sector.

Weighting

25%

Nice-to-have skills and experience

Description

5 Experience of discovery work involving reviewing comparable cloud feedback platforms or innovative user feedback platforms utilising AI technology (nationally and internationally)

Weighting

100%

Technical questions

Question

6. Describe an appropriate discovery methodology for the survey platform including a focus on comparator anaylsis.

Weighting

20%

Question

7. Demontrate how the project plan will fulfil required timelines.

Weighting

20%

Question

8. Describe how you identify risks and dependencies and outline approaches to managing them.

Weighting

20%

Question

9. Demonstrate that you can supply staff resource to support the discovery work.

Weighting

20%

Question

10. Demostrate how you will identify relevant stakeholders.

Weighting

20%

Cultural fit questions

Question

11. How do you challenge the status quo to drive the best outcomes for a project?

Weighting

25%

Question

12. How will you be transparent and collaborative when making decisions?

Weighting

25%

Question

13. How will you share knowledge and experience with other team members?

Weighting

25%

Question

14. How will you work with clients with low technical expertise?

Weighting

25%

Social value questions

Question

Please outline how you will ensure that carbon reduction in included in the outputs.

Weighting

100%

Pricing model

Fixed price

Additional assessment methods

None

Question and answer session details

How suppliers will be scored

Level

Not met

Score

0

Description

The response does not meet any of the requirements or no response has been provided. An unacceptable and / or non-compliant response with serious reservations, demonstrating no understanding of the requirement.

Level

Partially met

Score

1

Description

The response has met some, but not all elements of the requirement, which poses risk that the proposal will not meet the deliverables required. The response does not demonstrate a full understanding of the requirement posing major concerns.

Level

Met

Score

2

Description

The response is acceptable and meets all the basic requirements. However, the response is not sufficiently detailed to minimise risk and / or the proposed approach may require additional support (in addition to that outlined in the Statement of Requirements) from the Contracting Authority to meet its deliverables.

Level

Exceeded

Score

3

Description

The response exceeds requirements, providing detail that minimises risks to delivery. The response is comprehensive and unambiguous, demonstrating a thorough understanding of the requirements and providing details of how the requirement will be met in full without additional support from the Contracting Authority, other than that outlined within the Statement of Requirements.

3. Timeline

Publication of stage 1

11/04/2024

Clarification period closes

17/04/2024 16:00

Deadline for suppliers to submit their stage 1 responses

25/04/2024 16:00