Digital Outcomes opportunities

View buyer requirements for digital outcomes and user research participants. All published opportunities via Contract Awards Service will be listed here.

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312 results found in All lots

  • DHSC: WIST: IT Technical Support

    DEPARTMENT OF HEALTH AND SOCIAL CARE

    Yorkshire and the Humber, London, No specific location (for example they can work remotely)

    Value: up to £2000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    This procurement is required to ensure the successful delivery of the Department’s IT Technology strategy and required Business-as-Usual (BAU) outcomes The identified programmes of work are detailed in Tab 1 -Work Packages. As such, it is anticipated that this expertise, advice and capability be utilised under this procurement against the Outcomes set out in Tab 1. For stage 2 of the procurement the remaining suppliers will be required to break down their prices on a phased usage basis: - Information management expertise Project and Programme management controls Business Analysis Technical and architecture Design Testing UAT/System Digital Communication specialisms Service Design/Delivery/Transition Licensing Application Packaging Networks specialisms These would be delivered to achieve the Outcomes. They would be able to advise Civil Servants on best practice, as well as contributing to the creation of documented procedures.

  • RM1043.8-1-Cabinet Office - FSET Recruitment Platform Development and Enhancement - Lot 2

    Cabinet Office

    No specific location (for example they can work remotely)

    Value: up to £541000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The Fast Stream and Emerging Talent (FSET) team is inviting bids for the provision of technical development and live support services: maintaining, updating, enhancing and trouble-shooting issues that may occur during the operation of our bespoke recruitment platform. The services will be offered as two lots - lot 1 will focus on live support and maintenance activities whilst lot 2 will focus on enhancement and development. This is lot 2 - Development The scope of work will cover: Work with Lot1 supplier to handover all developed features for future on-going live support (3rd line and some 2nd line are envisaged); Quality assurance and performance testing; Security testing; Accessibility testing; Development and/or enhancement of integrations with existing and/or new third party test and assessment platforms Development and enhancement of the candidate interface Development and enhancement of the admin interface Development of unspecified emerging requirements including changes to the existing Platform functionality.

  • RM1043.8-1-Cabinet Office - FSET Recruitment Platform Live Support and Maintenance - Lot 1

    Cabinet Office

    No specific location (for example they can work remotely)

    Value: up to £235000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The Fast Stream and Emerging Talent (FSET) team is inviting bids for the provision of technical development and live support services: maintaining, updating, enhancing and trouble-shooting issues that may occur during the operation of our bespoke recruitment platform. The services will be offered as two lots - lot 1 will focus on live support and maintenance activities whilst lot 2 will focus on enhancement and development. This is lot 1 - provision of live support and maintenance activities. The scope of work will cover: On-going live support of our Platform (3rd line and some 2nd line are envisaged); Quality assurance and performance testing; Security testing; Accessibility testing; Annual campaign setup activities; Maintenance activities - security patches, code updates; Management of users; Deployment activities; Management of third party technical engagement; Configuration and content updates. Work with Lot 2 supplier to support the development and/or enhancement of integrations with existing and/or new third party test and assessment platforms Work with Lot 2 supplier to support the development and enhancement of the candidate and admin interfaces Work with Lot 2 supplier to support the development of unspecified emerging requirements including changes to the existing Platform functionality; Working with the Lot 2 supplier to accept the handover of newly developed or enhanced features for future on-going live support (3rd line and some 2nd line are envisaged). More detail can be found in the attached statement of requirements.

  • RM1043.8-1-University of Northumbria at Newcastle Culture Connect Data Observatory

    NORTHUMBRIA UNIVERSITY SERVICES LIMITED

    No specific location (for example they can work remotely)

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    We are inviting bids to co-develop and pilot a new open access data observatory for culture in the North of Tyne Combined Authority (NoTCA); the biggest geographic devolved area in England from May 2024. The pilot will bring communities, cultural organisations and venues, the devolved authority (as well as its 12 member councils) and national government closer together to better understand the cultural footprint of public users as they move across the cultural offerings of the devolved region. It aims to upskill users to achieve a new awareness and agency of their data and digital footprint through an integrated cross-sector approach to sustainable digital literacy and co-creation within a city region.

  • PS/23/225 - Provision of End User Compute Packaging Engineering

    Driver & Vehicle Licensing Agency

    Wales

    Value: up to £185000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    DVLA End User Compute (EUC) require highly skilled resource engineer in order to assist DVLA in client package related incidents and development work utilising SCCM, App-v and Intune. These incidents have caused down time for our operational areas which has had a knock-on effect to the customer. EUC need to look at newer technology as a way of delivering these packaged business apps to the operational end user to ensure better availability and experience. We currently have limited experience of other deployments methods/technology and require external resource to provide support and skills in existing technology and migrations options such as MSI-X. Deployment technology has changed significantly over the last year and EUC are finding it harder to get legacy technology to work with the current methods of deployment that we use on a day to day basis. We now need to bring in expert resource to plan, build and deliver a new approach to modern application deployments.

  • Pharmacy Digital Transformation Portfolio Discovery

    HEALTH EDUCATION ENGLAND

    No specific location (for example they can work remotely)

    Value: up to £50000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The Pharmacy Digital Transformation ePortfolio Discovery supports NHS England's goal to enhance pharmacist training and education through digital innovation. This initiative aims to develop a unified ePortfolio system to improve the learning experience for pharmacists, aligning with evolving healthcare standards and regulations. The discovery phase, scheduled between 22/04/2024 and 29/06/2024, seeks to identify the optimal ePortfolio solution to support this policy goal. It is imperative that recommendations for the alpha phase development are concluded by the end date to ensure timely progression in line with NHS England’s strategic objectives for workforce training and education enhancement.

  • Integrated Risk Management, Vulnerability Response, Development and Implementation

    Department For Work and Pensions

    No specific location (for example they can work remotely)

    Value: up to £1215000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The Department’s Adaptive Security Programme focus is on improving security controls across Digital Services to reduce the residual risks associated with a Cyber-attack. A decision was taken in January 2022 to select ServiceNow’s Security Operations platform as a core set of controls, Security Incident Response and Integrated Risk Management were initially purchased with a base capability implemented. This was later extended to include Vulnerability Response capability Over a period of 9-12 months, the successful ServiceNow Elite status partner, will: - Provide demonstrable evidence of multiple successful VR, SIR and IRM implementations in large scale, complex organisations - Provide consultancy and hands-on-deployment for the design and configuration of new features, enhancements and fixes to the VR, SIR and IRM modules, including integration with existing security tools and resources including but not limited to Tenable IO, Wiz, Splunk ES, Sentinel, GitLab, XSOAR, Mandiant, MISP, Tanium, Ansible Tower. - Provide consultancy and hands-on-deployment for the design and configuration of enhancements to the IRM, SIR and VR modules and additional workspaces such as; Configuration Compliance, Application VR, Container VR, SBOM, Security Posture Control, Threat Intelligence Security Centre. - Enhance the VR, SIR and IRM modules by providing Subject Matter Expert (SME) ServiceNow Product Implementation Specialists for VR, SIR and IRM. The implementation specialists will configure data and promote code into the Production instance, through the DWP ServiceNow SDLC in line with internal DWP platform governance, including provision of regression pack. - The successful partner will also supply architects, consultants, hands-on-deployment specialists, including their own Project Management, for the design and configuration to ensure the most effective and efficient implementation delivers early value realisation over several outcome-based milestones. (Milestones will be determined in a subsequent Statement of Work) - The successful partner will ensure that Knowledge Transfer, of design, development, or process, is delivered to both internal Security process teams and DWP Place (ServiceNow platform) Product teams. The successful partner will provide relevant training and training materials during the implementation or enhancements.

  • PROC 818-2024 CMA Consumer Case Management system

    Competition & Markets Authority

    London, No specific location (for example they can work remotely)

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The Competition and Markets Authority (CMA) is inviting suppliers to submit proposals for a solution to meet a business need for a Case Management System (CMS) including: * Consumer Case Management as detailed in this Statement of Requirement. * Other Case Management use cases. Subject to successful delivery it is expected that the solution will evolve and meet other emerging business needs across the CMA. The solution could therefore serve as a wider case management solution for other functions at the CMA. The CMA has a Digital Transformation (DT) programme seeking to make best use of digital tools and data to deliver its work in an efficient and collaborative manner. A key objective of the DT programme is to meet various case management needs across the CMA. This includes developing a digital template to increase the efficiency of teams and departments. There is a plethora of possible use cases for this across the CMA, which has many teams currently benefitting from the use of SharePoint to store documents, but without the advantages conferred by automation and real time reporting. Many departments expend considerable efforts to provide monthly reporting which the rollout of a case management solution would seek to streamline. In October 2023 the CMA launched a procurement to meet two business needs for the Mergers team, one of which included case and data management capabilities. The Consumer requirement (i.e. this procurement exercise) has broader, more complex case management capabilities. The intention is that the solution procured for Consumer could serve as a blueprint for the implementation of a CMS across the CMA, and ultimately deliver on the strategic objective of the Digital Transformation Programme.

  • Department of Health and Social Care - Adult Social Care Data Access Tool, Alpha and Beta.

    DEPARTMENT OF HEALTH AND SOCIAL CARE

    No specific location (for example they can work remotely)

    Value: up to £2300000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    This work will design, develop and deliver a digital tool to improve access to social care data for all those in the sector who need it. This tool will collate existing data from different data sources, to support improved analysis, policy-making and service commissioning. It will facilitate better and more data-driven decisions at national, regional and local levels. This project meets key public commitments as part of the social care reform whitepaper, People at the Heart of Care, the health and social care data strategy, Data Saves Lives, and the adult social care data strategy, Care Data Matters, and is essential to fully unlock the value of other transformational data projects such as new social care client level dataset. From Care Data Matters - to “[improve] social care data sharing and dissemination via a new social care data access solution” by Winter 2024. This is a joint Alpha and Beta. This work will build on the findings from the 2023 Discovery. The first phase of this work will include an Alpha to prototype solutions to test both technical and user requirements that were identified in Discovery. A summary of expected activities for Alpha are outlined below. Validation of Vision: • Conduct feasibility studies to assess the achievability of the tool's vision. • Analyse existing infrastructure, data sources, and technological capabilities. • Engage stakeholders to gather insights and validate the vision's alignment with their needs and expectations. • Document findings to provide evidence of the tool's feasibility and potential impact. Identification of Technical, Data, and User Requirements: • Conduct a comprehensive analysis of technical requirements, including functionalities, integrations, and scalability. • Evaluate available data sources and identify data requirements for the tool's development. • Engage with end-users to understand their preferences, workflows, and usability expectations. • Document technical, data, and user requirements to guide the development process. Roadmap Development: • Collaborate with stakeholders to develop a clear roadmap for the project, encompassing the beta phase and long-term maintenance. • Define milestones, deliverables, and timelines for each phase of development. • Identify key dependencies, risks, and mitigation strategies to ensure smooth project execution. • Incorporate feedback from stakeholders to refine the roadmap and align it with project goals. Delivery of roadmap, including Alpha prototypes, and Alpha MVP and all other activity required for a successful GDS assessment Exploration of Expansion Possibilities: • Assess the potential for safely expanding the tool to enable use by researchers and other stakeholders. • Explore regulatory and compliance requirements for data sharing and access for this cohort of users. • Identify technical solutions and enhancements needed to support expanded functionality. • Engage with relevant stakeholders to gather input and assess the feasibility of expansion. • Develop a plan outlining steps for safely expanding the tool and maximising its impact. The second phase (beta) will only commence following a successful Alpha, including GDS / CDDO service centre assessment. The exact activities involved In the Beta stage of this project will be determine during Alpha. The department intends to continue into the beta phases but reserves the right to halt the project following the alpha phase.

  • Data Science Services – Project Delivery and User Centred Design Services

    Department For Education

    Yorkshire and the Humber, West Midlands

    Value: up to £10000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The Data Science team and the Strategic Data Visualisation team in the Department for Education is supporting digital data transformation across the ESFA and the wider DfE. A number of these digital projects are well advanced across the GDS spectrum (Discovery, Alpha, Private Beta, Public Beta, Live and Continuous Improvement). Along with these existing projects there a number of new and yet to be started pieces of work that require Project Delivery and User Centred Design services. We require these specialist capabilities to specifically support a mix of continuous improvement of DfE existing systems, new GDS compliant digital projects, and an efficient and automated data reporting and modelling service.

  • The Renfrewshire.gov.uk Delivery Phase

    Renfrewshire Council

    No specific location (for example they can work remotely)

    Value: £0 - £160000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The Renfrewshire Council is looking for a delivery partner to develop a new Renfrewshire.gov.uk based on Drupal CMS (version 10 or 11) using the LocalGov Drupal distribution as a starting point. More details about Renfrewshire.gov.uk delivery phase: https://thethread.renfrewshire.gov.uk/blog/2024/04/02/invitation-to-tender-for-renfrewshire-gov-uk-delivery-phase/

  • RM1043.8-1-Woking Borough Council - Design, implement, and support Woking Borough Council's website using the LocalGov Drupal platform

    Woking Borough Council

    No specific location (for example they can work remotely)

    Value: £120000 - £150000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Collaboratively design and build online service journeys on a new Woking Borough Council website. Use LocalGov Drupal code, templates, and modules, contributing to WBC’s objective of moving customer-facing services online and exploiting recent advances in AI. Work with the in-house digital team to resolve key journeys for a borough council, including council tax, benefits, and housing. Migrate existing content from our Drupal 7 site and develop new features. Upskill the existing team to continue transformation beyond the lifetime of the contract. Provide maintenance, support, and hosting for 2 years.

  • Renfrewshire.gov.uk Delivery Phase

    Renfrewshire Council

    No specific location (for example they can work remotely)

    Value: up to £160000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : cancelled

    The Renfrewshire Council is looking for a delivery partner to develop a new Renfrewshire.gov.uk based on Drupal CMS (version 10 or 11) using the LocalGov Drupal distribution as a starting point. More details about Renfrewshire.gov.uk delivery phase: https://thethread.renfrewshire.gov.uk/blog/2024/04/02/invitation-to-tender-for-renfrewshire-gov-uk-delivery-phase/

  • UKEB website redevelopment project (Discovery Phase)

    THE FINANCIAL REPORTING COUNCIL LIMITED

    No specific location (for example they can work remotely)

    Value: up to £40000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Discovery phase for redevelopment of the UKEB website (https://www.endorsement-board.uk/). This will involve user research into both site users and CMS users, creating a list of key user groups, personas and user stories. Insight should also be gained from the analysis of GA4 and search console data. Technical discovery should involve a review of the current site, a content audit, proposed migration strategy and draft technical specification for the redeveloped site. At the end Discovery we expect a draft timeline and costs for delivery of the website, from Alpha to launch, plus a proposal for the structure and outcomes of Alpha.

  • Learner Data Service – Engineering Resource Capability DfE

    Department For Education

    No specific location (for example they can work remotely)

    Value: up to £20000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    We require a development partner who will provide the technical Engineering capability for the Learner Data Service data and technical project as part of the DfE’s Data Transformation Portfolio. You will provide expertise and specialism to boost capacity and enhance capability, working alongside our in-house digital and data teams supporting delivery and operational running.

  • PE0572 - New Homes Website

    Peabody Trust

    London

    Value: up to £270000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Peabody New Homes are looking to redevelop their website and require an experienced Umbraco partner agency to undertake the build project which will cover: discovery, design, development and dedicated ongoing hosting and support. Initial requirements are for the redevelopment of the peabodynewhomes.co.uk website onto the latest Umbraco CMS, with future consideration towards adopting an enterprise level solution CMS for future Peabody group websites.

  • RM1043.8-1-Crown Commercial Service Spend Analysis Service Alpha/Beta

    Crown Commercial Service

    No specific location (for example they can work remotely)

    Value: up to £0

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : cancelled

    This opportunity has been cancelled, no further information available.

  • Teaching Workforce: Software development, security and data architecture

    Department For Education

    North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East England, South West England, No specific location (for example they can work remotely)

    Value: up to £15000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    DfE require a supplier/consortium with strong software development, security and data architecture capabilities to deliver outcomes across the digital teaching journey. The supplier/consortium should be confident working in multi-disciplinary blended teams with other suppliers and civil servants to build and iterate high-quality services from pre-discovery through to Live.

  • C1000707 ServiceNow Managed Services and Development Work

    GOVERNMENT PROPERTY AGENCY

    No specific location (for example they can work remotely)

    Value: up to £1000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : cancelled

    The provider will facilitate GPAs ambitious plans to grow the use of ServiceNow and the Platform. To provide: 1. A Managed Service for GPA’s ServiceNow Platform, which includes the following components: -Incident Management -Request Management -Change Request Management - Enhancements -User Management -Report and Dashboard Management -System Configuration, Clone and General Maintenance -Compliance 2.A Development Service to configure larger Projects - outside of the Managed Service; that is outside of Request and Change Management, and normally involves a major change in the System Configuration, or is generally outside of the Managed Service contract. GPA have built a pipeline of Projects that will be included in this programme of Development (but not an exhaustive list): -User Interface Upgrade for Customer Service Portal -Extending Employee Centre Pro (EC Pro) offerings to include IT requests from Corporate Service and Corporate Systems -Change Management (Front Door) -Risk and Audit Management (IRM) -IT Service Management (ITSM) -Integrations to the GPA’s other core systems and partners to allow for a seamless transfer of information For continuity of Service, one successful bidder will be awarded one contract which will include two elements: ServiceNow managed service and ServiceNow development work.

  • RM1043.8-1 - BLMK ICB Delivery Partner for Federated Data Services Procurement

    West Suffolk NHS Foundation Trust

    East of England

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Bedfordshire, Luton and Milton Keynes (BLMK) Integrated Care Board (ICB) are seeking a partner to support us with delivering a Federated Data Service to bring together our existing and planned data repositories into a virtual and federated strategic data view as per the recommendation agreed by all the partners within the Integrated Care System (ICS). BLMK ICS partners have a varied level of data infrastructure maturity and resources, which means multiple different data sets reside within organisational service delivery with limited access to cross system data. In order to enable this programme BLMK ICB are seeking a delivery partner capable of leading and delivering a Data Integration Layer, which confidently maximises the current and planned investment along with the flexibility to integrate organisational data sets as they become available. Please note that we require the Supplier to work collaboratively in an open and transparent manner, with ICS partners, our existing data hosting supplier and any other suppliers who support this service. The delivery partner shall have experience in and be capable of delivering the following: • Programmes of Cloud Transformation • Federation (integration) services • Day to day management of federated solutions • Governance and Control for Change Management The Minimum Viable Product (MVP) required by the ICS Partners is set out below: 1. The Data Integration Layer which will comprise of: o Federation layer o Data quality and access controls o Pseudonymity, master data management and meta data capability 2. The capability to deliver the defined Uses s with at least 3 live and fully functional by the beginning of July 2025. The Supplier is required to: • Evidence experience of delivering similar services on a similar scale • Demonstrate ability to deliver the MVP, detailing the proposed technical solution to meet the requirements • Provide assurance of understanding and capability via use examples.