Digital Outcomes opportunities

View buyer requirements for digital outcomes and user research participants. All published opportunities via Contract Awards Service will be listed here.

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305 results found in All lots

  • RM1043.8-1-Woking Borough Council - Design, implement, and support Woking Borough Council's website using the LocalGov Drupal platform

    Woking Borough Council

    No specific location (for example they can work remotely)

    Value: £120000 - £150000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Collaboratively design and build online service journeys on a new Woking Borough Council website. Use LocalGov Drupal code, templates, and modules, contributing to WBC’s objective of moving customer-facing services online and exploiting recent advances in AI. Work with the in-house digital team to resolve key journeys for a borough council, including council tax, benefits, and housing. Migrate existing content from our Drupal 7 site and develop new features. Upskill the existing team to continue transformation beyond the lifetime of the contract. Provide maintenance, support, and hosting for 2 years.

  • Prototype for building and testing Interoperability with Digital Pound and existing and future Payment Systems

    BANK OF ENGLAND

    No specific location (for example they can work remotely)

    Value: £150000 - £250000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Bank of England requires a generic and extensible prototype to demonstrate how interoperability could work between a potential Digital Pound and existing and future payment networks, whilst protecting user privacy. This will be using an FPS scheme simulation as the first example of an external payments interface.

  • Renfrewshire.gov.uk Delivery Phase

    Renfrewshire Council

    No specific location (for example they can work remotely)

    Value: up to £160000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : cancelled

    The Renfrewshire Council is looking for a delivery partner to develop a new Renfrewshire.gov.uk based on Drupal CMS (version 10 or 11) using the LocalGov Drupal distribution as a starting point. More details about Renfrewshire.gov.uk delivery phase: https://thethread.renfrewshire.gov.uk/blog/2024/04/02/invitation-to-tender-for-renfrewshire-gov-uk-delivery-phase/

  • UKEB website redevelopment project (Discovery Phase)

    THE FINANCIAL REPORTING COUNCIL LIMITED

    No specific location (for example they can work remotely)

    Value: up to £40000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Discovery phase for redevelopment of the UKEB website (https://www.endorsement-board.uk/). This will involve user research into both site users and CMS users, creating a list of key user groups, personas and user stories. Insight should also be gained from the analysis of GA4 and search console data. Technical discovery should involve a review of the current site, a content audit, proposed migration strategy and draft technical specification for the redeveloped site. At the end Discovery we expect a draft timeline and costs for delivery of the website, from Alpha to launch, plus a proposal for the structure and outcomes of Alpha.

  • Learner Data Service – Engineering Resource Capability DfE

    Department For Education

    No specific location (for example they can work remotely)

    Value: up to £20000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    We require a development partner who will provide the technical Engineering capability for the Learner Data Service data and technical project as part of the DfE’s Data Transformation Portfolio. You will provide expertise and specialism to boost capacity and enhance capability, working alongside our in-house digital and data teams supporting delivery and operational running.

  • PE0572 - New Homes Website

    Peabody Trust

    London

    Value: up to £270000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Peabody New Homes are looking to redevelop their website and require an experienced Umbraco partner agency to undertake the build project which will cover: discovery, design, development and dedicated ongoing hosting and support. Initial requirements are for the redevelopment of the peabodynewhomes.co.uk website onto the latest Umbraco CMS, with future consideration towards adopting an enterprise level solution CMS for future Peabody group websites.

  • Workforce Training Survey Platform Discovery NHS England

    HEALTH EDUCATION ENGLAND

    No specific location (for example they can work remotely)

    Value: up to £80000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Please see summary of work.doc

  • RM1043.8-1-Crown Commercial Service Spend Analysis Service Alpha/Beta

    Crown Commercial Service

    No specific location (for example they can work remotely)

    Value: up to £0

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : cancelled

    This opportunity has been cancelled, no further information available.

  • Teaching Workforce: Software development, security and data architecture

    Department For Education

    North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East England, South West England, No specific location (for example they can work remotely)

    Value: up to £15000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    DfE require a supplier/consortium with strong software development, security and data architecture capabilities to deliver outcomes across the digital teaching journey. The supplier/consortium should be confident working in multi-disciplinary blended teams with other suppliers and civil servants to build and iterate high-quality services from pre-discovery through to Live.

  • C1000707 ServiceNow Managed Services and Development Work

    GOVERNMENT PROPERTY AGENCY

    No specific location (for example they can work remotely)

    Value: up to £1000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : cancelled

    The provider will facilitate GPAs ambitious plans to grow the use of ServiceNow and the Platform. To provide: 1. A Managed Service for GPA’s ServiceNow Platform, which includes the following components: -Incident Management -Request Management -Change Request Management - Enhancements -User Management -Report and Dashboard Management -System Configuration, Clone and General Maintenance -Compliance 2.A Development Service to configure larger Projects - outside of the Managed Service; that is outside of Request and Change Management, and normally involves a major change in the System Configuration, or is generally outside of the Managed Service contract. GPA have built a pipeline of Projects that will be included in this programme of Development (but not an exhaustive list): -User Interface Upgrade for Customer Service Portal -Extending Employee Centre Pro (EC Pro) offerings to include IT requests from Corporate Service and Corporate Systems -Change Management (Front Door) -Risk and Audit Management (IRM) -IT Service Management (ITSM) -Integrations to the GPA’s other core systems and partners to allow for a seamless transfer of information For continuity of Service, one successful bidder will be awarded one contract which will include two elements: ServiceNow managed service and ServiceNow development work.

  • PS/24/22 Provision of Microsoft Dynamics 365 and Power Platform Engineering Service

    Driver & Vehicle Licensing Agency

    Wales

    Value: up to £5000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    PLease see attached document 'Summary of Work'

  • RM1043.8-1 - BLMK ICB Delivery Partner for Federated Data Services Procurement

    West Suffolk NHS Foundation Trust

    East of England

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Bedfordshire, Luton and Milton Keynes (BLMK) Integrated Care Board (ICB) are seeking a partner to support us with delivering a Federated Data Service to bring together our existing and planned data repositories into a virtual and federated strategic data view as per the recommendation agreed by all the partners within the Integrated Care System (ICS). BLMK ICS partners have a varied level of data infrastructure maturity and resources, which means multiple different data sets reside within organisational service delivery with limited access to cross system data. In order to enable this programme BLMK ICB are seeking a delivery partner capable of leading and delivering a Data Integration Layer, which confidently maximises the current and planned investment along with the flexibility to integrate organisational data sets as they become available. Please note that we require the Supplier to work collaboratively in an open and transparent manner, with ICS partners, our existing data hosting supplier and any other suppliers who support this service. The delivery partner shall have experience in and be capable of delivering the following: • Programmes of Cloud Transformation • Federation (integration) services • Day to day management of federated solutions • Governance and Control for Change Management The Minimum Viable Product (MVP) required by the ICS Partners is set out below: 1. The Data Integration Layer which will comprise of: o Federation layer o Data quality and access controls o Pseudonymity, master data management and meta data capability 2. The capability to deliver the defined Uses s with at least 3 live and fully functional by the beginning of July 2025. The Supplier is required to: • Evidence experience of delivering similar services on a similar scale • Demonstrate ability to deliver the MVP, detailing the proposed technical solution to meet the requirements • Provide assurance of understanding and capability via use examples.

  • PS370 Defence Digital C4ISR Geo SME (DOS6 RM1043.8)

    MINISTRY OF DEFENCE - Defence Digital

    South West England

    Value: up to £100800

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awarded

    A specialist geo data manager is required to configure geographical information services and provide technical geospatial support to the C4ISR Programme in relation to all map dependent applications. This includes all activities required to transition to a cloud like hosting environment.

  • RM1043.8-1-UNITED LINCOLNSHIRE HOSPITALS NHS TRUST - NHS EMAIL TENANCY MIGRATION SUPPORT

    UNITED LINCOLNSHIRE HOSPITALS NHS TRUST

    East Midlands, No specific location (for example they can work remotely)

    Value: up to £400000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Working with key stakeholders across United Lincolnshire Hospitals NHS Trust and partners including the national NHSMail service, to plan, scope and manage a full Microsoft 365 migration from a local tenant to the NHS England provided national NHS.net service.

  • RM1043.8-1-Metropolitan Police Service - ProtectUK Platform

    Metropolitan Police Service

    London

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    Support and maintenance of the existing system to sustain an efficient and reliable service that is free at point of use, and encourages the UK's population and business to improve their protective security knowledge, stance and preparedness. There is also an opportunity to provide innovative digital solutions and recommendations to help support our strategic objectives and overcome any challenges in response to growing demand, website accessibility regulations, emerging technologies and changing user needs. The agency would operate as an extension of our content and delivery team and work with key stakeholders including the Home Office to help keep the country safe and secure.

  • DWP Labour Market System data migration, data access and database decommissioning Stage 2

    Department For Work and Pensions

    Yorkshire and the Humber

    Value: £0 - £3000000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    DWP require a team to build a solution to migrate data from the legacy Labour Market System (LMS) database and enable DWP agent access from modern UI’s developed elsewhere in DWP. In ition, this requirement may also extend to provide a store for that data, facilitate access to that data [by DWP Agents], and decommissioning of the current database.

  • Trade Remedies Authority – Future Trade Remedies Service – Case Management System Built on Microsoft Technologies.

    DEPARTMENT FOR INTERNATIONAL TRADE

    South East England, No specific location (for example they can work remotely)

    Value: up to £1112000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    TRA requires a supplier with exceptional Microsoft Power Platform and or Dynamics capability to design and build the Trade Remedies Service - the flagship digital service - in a sustainable and future-proof way. TRS needs to provide a portal for stakeholders across the globe to engage with the TRA and submit data and documentation. There will also need to be a document management system solution to support our internal teams to manage investigations, data and documentation and stakeholder communications. The Future Trade Remedies Service (TRS) will allow external stakeholders in industries and businesses to initiate a trade remedies investigation or review of an existing decision, take part in an active trade remedies, invite an organisation or individual to represent a party or invite a colleague to their account through a GOV.UK facing portal. It will provide a document management system for internal investigations teams to manage, review and store data, publish documents to GOV.UK and provide management reporting capability. Teams in TRA should also be able to engage effectively with stakeholders via the digital service. The Future TRS project is an in-flight digital transformation project which aligns with the methodology mandated by CDDO and GDS, featuring Discovery, Alpha and Beta phases. The supplier will on-board to the project for the start of the Alpha phase, with access to all outputs of the Discovery Phase which completed in September 2023 enabling the TRA to commence procurement activities. Outputs of the Discovery phase have been uploaded to the procurement portal, and the successful bidder, once on-boarded, will be able to interface with TRA and DBT teams to obtain further information as needed to provide the contracted services. The End of Discovery Report uploaded to the procurement portal further describes the story so far, explaining how the project has progressed through various project phases to date. The TRA will retain overall project management responsibility, with the supplier expected to integrate with the existing Project Board, Project Working Group, and participate in collaborative project planning once on-boarded. Expectation has been set internally within the TRA regarding target dates for Release 1 (the Minimum Viable Product), and Release 2 (further enhancements), based on a Product Backlog resulting from the Discovery phase. The supplier will be expected to work within the time constraints set out, and it is accepted that the plan can be moderated in response to recommendations from the supplier. The supplier will be expected to participate in Project Board events, and as such be expected to report on project progress throughout in a transparent and open way, covering all aspects of the delivery, design, development, testing, change management (including training), and transition to BAU mode in accordance with CDDO and GDS standards. The Project Board will include representatives from the TRA, DBT, and independent CDDO advisory. Given the criticality of the solution to the functioning of the TRA, it is expected that all aspects of the project will be scrutinised during Project Board and Project Working Group events. Upon completion of Release 1 and 2, the supplier will be expected to provide support services until the end of the contracting period. The TRA will own all intellectual property rights (IPR) with the technical solution built using Microsoft technologies available to the TRA via the existing Microsoft E5 licence. The supplier will be expected to produce technical documentation describing the Future TRS system such that the TRA support team can manage ongoing maintenance and development under BAU mode. Evidencing readiness for BAU mode will be required in order for the project to be accepted into Live. As part of the ITT response the TRA request a fit-gap analysis to be undertaken with the recommendation forming part of the suppliers response, in line with Microsoft guidance on how to conduct fit-gap. The supplier, as a minimum requirement, will need to evidence Cyber Essentials and ISO 27001 certification. Key Factor: TRA also wishes to procure a contract for Software Testing. The supplier of this secondary contract for Software Testing cannot be the same supplier implementing the Future Trade Remedies Service in order to maintain the integrity of the testing activity. To combat this potential conflict, should the winning supplier for the Future Trade Remedies tender also score highest in the evaluation of the Software Testing tender, that supplier will only be awarded the contract for the Future Trade Remedies and the second highest scorer from the Software Testing evaluation will be awarded the Software Testing contract.

  • The Trustees of The British Museum Finds Platform Rebuild

    The Trustees of The British Museum

    No specific location (for example they can work remotely)

    Value: up to £500000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The British Museum is looking for a web development partner to provide UX design, prototyping, database design and development services for the rebuild of its Finds platform, originally built 20 years ago and requiring updates to meet modern standards. The product vision of the Finds platform is to be a digital platform that allows the effective collaboration among professional archaeologists, archaeology enthusiasts, finders, researchers and the public in the recording, publication and research of all finds of archaeological interest made by the public in England and Wales, with the purpose of enhancing, sharing and preserving archaeological knowledge, and to enable communities a better understanding of their history. This rebuild project is funded by a government grant and has a defined budget to achieve the following main objectives: 1) Streamline the u ser experience of new finds’ recording, reducing friction for Finds Liaison Officers and a community of trained self-recording finders and volunteers. 2) Enhance the platform so it better serves the needs of researchers via new search, data export and mapping functionality. 3) Implement a Treasure ca se workflow and tracking functionality, to give more visibility to the parties involved about the status of their ca se. 4) Improve the look and feel, accessibility, robustness, and information structure of the public website to make it more appealing and accessible to the public and more manageable and effective for internal staff. The goal of this project is to rebuild the Finds platform, including frontend and backend code, and database changes. The main tasks in scope identified by the BM in the initial discovery are: - rebuilding the existing database - migrating the existing data - ensuring that the website and database services are hosted on scalable infrastructure and responsive to demand - creating new UAT and development environments - putting in place a dditional support for the platform - rebuilding workflows for recording and publishing finds made by the public - rebuilding the database search functionality - rebuilding the data export and sharing functionality - rebuilding the workflows to manage u sers in compliance with GDPR - building dynamic u ser permissions and access control, so that admins can create new u ser roles more easily - building a new workflow to record and track progress of Treasure ca ses, currently managed outside Finds - implementing new logged in dashboards for to-do list (queue) management by different u sers - migrating the current content management functionality to a single content management system - include support for Welsh language content - modernising the look and feel and usability of the finds.org.uk website, bringing it in line with the design guidelines of the BM and highlighting the partnership element of the PAS - improving the navigation and information architecture of the site - implementing workflows to do bulk changes and data imports - improving data visualisation tools (mapping) - Implementing SEO and improving reporting capabilities We are expecting to have long-term support of the platform after the build, post-implementation support including new features, bug fixes and maintenance.

  • TTSD3001 - Transport Security Online Training Platform

    THE DEPARTMENT FOR TRANSPORT

    No specific location (for example they can work remotely)

    Value: up to £150000

    <span style="font-weight: 400;">Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.</span>

    Closed : awaiting outcome

    The Transport Security Directorate works with a range of stakeholders to deliver transport security, including overseas work with partners through capacity development, mentoring and sharing of best practice. To date, ASIO, IMSOT and MSC have shared training material via external hard drives, DVDs and memory sticks. These include four different maritime related training films and twelve different aviation related training films that have DfT logos and represents the Department. These training materials are either shipped out via our post room or personally carried to the training location. This includes domestic locations such as any of the 365+ UK ports, UK based training companies and overseas regions where maritime security training is delivered via face-to-face training workshops. In ition, we currently communicate Maritime security updates, security notices and PFSIs with our stakeholders via email. This process is inefficient and time coning, as we have roughly 500+ stakeholders in the UK alone that these key messages need to be delivered to. We do not currently have the functionality to offer any additional training to colleagues working at our ports and this is something the Department is keen to introduce in the form of accessible e-learning training modules that can be completed by security staff. To help future proof the MSC and IMSOT programmes, we need to evolve our current method of accessing training material, delivering key stakeholder security announcements and completing further training and thus suggest a secure online portal that can be accessed by our stakeholders to complete the above functions. The priority of the platform is for our stakeholders to be able to securely log on and access save our training films. But we would also require this platform to effectively send out stakeholder announcements at ports such as high security alerts, PFSIs and also give opportunity for s to also complete e-learning training modules. ASIO is primarily overseas focused, and, at present, distribution of the security films overseas is managed by our staff based abroad. Films are distributed in hard copy (hard drive or DVD). At this stage, they are not planning to open this up to their overseas stakeholders via a portal. ASIO plans to utilise the platform by sharing its suite of 12 aviation security films with UK-based training organisations. There is a lot of demand from UK companies and ASIO would be keen to make use of a DfT portal such as proposed here. The required functions for Aviation will be mostly the same, see below. The MoSCoW Requirement for this project is as follows: Must Have:Secure and reliable access to view,share,save training films. BOTH Must Have: accounts to securely log in, and also have function to reset password if required. BOTH Must Have:Metrics to analyse who is logging in and when. BOTH Must Have:Support box, email for s, in they are issues with the portal. BOTH Must Have:Administrator to support and manage the portal, in particular any issues with logging in, passwords, technical difficulties etc. BOTH Should Have:Stakeholder security updates, notices and suitable alert method in place. This will need to have a functionality to set up specific groups as not all security notices go to all stakeholders. MARITIME ONLY, ASIO COULD BE INTERESTED LATER Should Have:Address Book pulled from MALLARD onto the portal, so that we have port’s contact details for security announcements, PFSIs. MARITIME ONLY Should Have:Port Facility Security Instructions for only domestics. MARITIME ONLY Could Have:Training Section E-Learning Modules, Film Handouts. MARITIME ONLY, ASIO COULD BE INTERESTED LATER Could Have:Generic feedback, comments section that come directly to us. BOTH Won’t Have:All content together. They will need to be in different appropriate sections. BOTH Expected activities during this project include finalising team requirements, establishing needs, work with digital and procurement to reach out to suppliers, agree winning bid and then support supplier in setting up portal.

  • User Research Participants for Digital Identity​

    Cabinet Office

    London

    Value: up to £150000

    <span style="font-weight: 400;">Find users with the required attributes and characteristics to test a digital product or service.</span>

    Closed : awaiting outcome

    To provide participant recruitment services for user research in the One Login Programme at GDS.