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Procurement details

Procurement details: RM1043.8-1-Cabinet Office - GCG Digital - Managed service

12

Applications submitted

£120000

Indicative Budget

Outside scope

Off-payroll status

27 February 2023

Application Closing Date

1. Context and requirements

Work done so far: Both services are live and used across government. No specific further development is required at this time but we just need to maintain the existing services.
Which phase the project is in: Live
Existing team: For both services, there is a product manager from the GCG Digital team in place who will be your main point of contact. You may also sometimes speak to members of the Analysis & Insight team who use the data from CaSIE, or the team who manage the content of the Grants Centre of Excellence portal, however this will be on an ad hoc basis.
Address where the work will be done: No specific address
Working arrangements: The supplier will be free to work completely remotely on this project and no in person meetings will be required. If it is agreed between the supplier and the customer that an in-person meeting would be useful then the supplier will have to cover the cost of any staff attending entirely themselves. The supplier will be expected to attend weekly remote check in meetings to discuss ongoing issues.
Provide more information about your security requirements: Baseline Personnel Security Standard (BPSS)
Provide more information about your security requirements (optional)
Latest start date: 2023-03-20
Enter the expected contract length: 1 year
Extension period: 6 months
Are you prepared to show your budget details?: Yes
Indicative maximum: 120000
Indicative minimum
Provide further information
Confirm if you require a contracted out service or supply of resource: Contracted out service: the off-payroll rules do not apply
Summary of work: GCG Digital manages a number of platforms and services in use by colleagues across commercial and digital teams within government. This contract is to provide managed service support for a number of those named services and potentially others in the future. The CaSIE dashboard has been live for c. 5 years, and provides various dashboards and reports on central government and wider public sector procurement, using a combination of publicly available data, in-house systems and data reported to the Cabinet Office. These dashboards are used by the Cabinet Office to monitor government commercial arrangements, identify potential savings, and support departments with their procurement activity. It is also used by commercial teams across the public sector to better understand the wider context in which they are operating. The Grants Centre of Excellence is a Wordpress website for grant practitioners housing collection of guidance, support, templates, documents, toolkits and training. It provides latest news and info from GGMF business areas. Please note that the system is incorrectly presenting the timetable for this procurement. The stage 2 dates are not correct, the intention is to have concluded the process and have a contract in place by the end of March, for work to commence early April.
Where the supplied staff will work: No specific location (for example they can work remotely)
Why the work is being done: These tools serve the needs of the Government Commercial and Grants Functions. Both services are in maintenance mode and require a supplier on hand to maintain data pipelines, fix bugs and ensure the service(s) remain online and available to users.
The business problem you need to solve: Commercial teams from all departments have access to data on government commercial activity across government. Grants practitioners have access to guidance, support, templates, documents, toolkits and training. GCG digital has technical support on hand to maintain essential services.
First user type: Commercial Lead
First user type: Grant practitioner
First user type: Technical lead
First user type: GDS Digital Team Member
Enter more details about this user type: As a government Commercial Lead I need to be able to view key commercial information for government on the Contracts and Spend Insight Engine (CaSIE) in an intuitive and insight-driven display to inform my commercial decision making.
Enter more details about this user type: I need access to up to date policies, guidance and support in order to carry out my job effectively.
Enter more details about this user type: I need to ensure that the data I provide from my own internal systems is correct, cleansed and up to date to ensure that CaSIE provides the correct view.
Enter more details about this user type: I need to ensure that my stakeholders maintain access to these services consistently and that bugs are fixed quickly and accurately.

2. Assessment Criteria
Select your pricing model: Capped time and materials
Additional assessment methods: None
Create your scoring criteria: 3
How many suppliers to evaluate: 5
Technical competence: 50
Cultural fit: 5
Social value: 10
Price: 35
Essential skills and experience: 80
Nice-to-have skills and experience (optional): 20
Technical questions: 0
Describe the essential skill or experience:: Suppliers must have experience of successfully applying and utilising Agile delivery skills in the course of delivering a Digital Service.
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience of successfully working with Microsoft Azure cloud platform services.
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience and can provide evidence of developing DataFactory and DataBricks for ETL activities, Analysis Services and Power BI for modelling and visualizing data. They must cover working with multiple, desperate sources of data.
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience of Managed service expertise for Azure analytics and reporting solutions at an Enterprise scale (over at least 1,000 users).
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience of implementing effective master data management solutions and establishing data governance structures in large organisations.
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience in successfully performing UI/UX design.
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience of performing Testing & Quality Assurance in delivering or developing a Digital Service.
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience of business change including end-user training, maturity assessments, and workshopping using Business Event Analysis and Modelling or similar agile frameworks.
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience of effective documentation and transition of products into a live services team, including resolving defects after launch.
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the essential skill or experience:: Suppliers must have experience of managing and maintaining Wordpress websites
Enter a weighting for this skill or experience in whole numbers, for example 30: 10
Describe the nice-to-have skill or experience:: Experience of successfully applying the skills and principles outlined in the Government Digital Service Standards.
Enter a weighting for this skill or experience in whole numbers, for example 30: 25
Describe the nice-to-have skill or experience:: Experience of working in and navigating a highly regulated environment.
Enter a weighting for this skill or experience in whole numbers, for example 30: 25
Describe the nice-to-have skill or experience:: Experience of working in environments with rapidly changing requirements and priorities.
Enter a weighting for this skill or experience in whole numbers, for example 30: 25
Describe the nice-to-have skill or experience:: A good knowledge of NCSC guidelines and principles including the 14 cloud security principles.
Enter a weighting for this skill or experience in whole numbers, for example 30: 25
Explain the technical question:: Demonstrate how you would use your expertise with Azure to process data at large scale across a large number of complex and disparate data sets
Enter a weighting for this technical question in whole numbers, for example 30: 20
Explain the technical question:: Demonstrate how you would document your work to ensure effective hand over to the business.
Enter a weighting for this technical question in whole numbers, for example 30: 20
Explain the technical question:: Demonstrate how you would assist the business through service management support to react quickly to issues and pro-actively spot problems in data through automated monitoring.
Enter a weighting for this technical question in whole numbers, for example 30: 20
Explain the technical question:: Demonstrate how you would use your experience with Wordpress development to help manage and maintain our Wordpress site.
Enter a weighting for this technical question in whole numbers, for example 30: 20
Explain the technical question:: Demonstrate how you would quickly onboard your staff and get them up to speed with a complex tech stack
Enter a weighting for this technical question in whole numbers, for example 30: 10
Explain the technical question:: Please detail how you will identify opportunities to continuously improve the product/service through on-going changes or innovative approaches.
Enter a weighting for this technical question in whole numbers, for example 30: 10
Your question: Please demonstrate approach to collaborative working including working with a diverse set of stakeholders and upskilling clients.
Enter a weighting for this question: 100
Explain the social value question: SUpplier will need to demonstrate how they will support and contribute to social value policy outcomes in delivering this contract.
Enter a weighting for this question: 100

3. Timeline
Publication of stage 1: February 9, 2023, 12:00 AM
Clarification period closes: February 17, 2023, 4:00 PM
Deadline for suppliers to submit their stage 1 responses: February 27, 2023, 4:00 PM

Clarification questions and responses

There are no questions and clarifications relating to this opportunity.

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