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Foreign, Commonwealth and Development Office

FCDO/DDaT: Digital and Data: CPG/13857/2026 - Digital Products and Services,Corporate Enquiries Handling

Single stage

Call-off procedure

Outside scope

Off-payroll (IR35) status

£4,500,000

Value


1. Project name

FCDO/DDaT: Digital and Data: CPG/13857/2026 - Digital Products and Services,Corporate Enquiries Handling

2. Summary of work

The Foreign, Commonwealth and Development Office (FCDO) is seeking a delivery partner to design, build, and implement a portfolio of transformational digital services for its corporate functions. The “Corporate Enquiries & Process Improvement” (CEPI) programme will replace existing fragmented, email- and spreadsheet-driven processes with a unified solution incorporating validated digital forms, automated triage and response, and integrated workflows, enabled by AI where relevant.

3. Latest start date

2026-09-01

4. Expected contract length

3 Years 0 months

5. Estimated contract value (excl VAT)

4500000.0

6. Incumbent supplier (optional)

7. Security clearance

Security Check (SC)

8. Competition type

Single stage competitive selection process

9. Timeline

Target publication will be issued June 2026. Target contract start will be 01 September 2026

10. Contracted out service or supply of resource

Contracted out service: the off-payroll rules do not apply

11. How to apply

Bidder's will be invited via GCA Jaggaer. All details of the ITT will be shared through that invitation.